Wednesday, February 06, 2008

Why Apple Care is Worth It

The other night I was burning CDs and got a sudden error message. My drive stopped reading CDs entirely, all it did was spit them out.

Yesterday I spent an hour plus on the phone with Apple, and made an appointment to visit my local Apple Store tonight. They quickly diagnosed that my SuperDrive motor had burned out, and luckily had a replacement in stock. The repair was done in a half an hour.

As an added bonus, they cleaned my machine up and replaced the top case, which had become stained, as is somewhat common with white MacBooks.

Cost for all this? $0

Lesson? Go for Apple Care extended warranty up front, it will pay for itself when the inevitable happens and something needs fixing.

1 comment:

Sharon said...

Ah ha!!! Good advice.
Right now, I have my own live-in computer tech, so my repairs are always free. Unless you count all the food he eats...